We recently carried out a survey through our modern Technology Centre. The survey revealed that half the number of correctional institutions were gearing themselves to expanding their operations as well as upgrading their technology status in 2016. Primarily, this is in a bid to boost inmate satisfaction, productivity, and profitability of the institutions. Statistics from the survey, whereby the respondents had the option of choosing multiple answers, indicated that 56% of the centers opted to upgrade their technology. An estimate of 55% reported their plans to expand their operations. In addition, 15% stated that reducing their operational cost was their plan for success. The survey also mentioned about the investigative solutions and a general improvement in safety.
Various respondents indicated that most correctional facilities acknowledged the relevance of productivity intertwined with both inmate satisfaction and safety. Thirty-three percent of the responses indicated that tablets were crucial to the success of their plans in 2016 while 66% opted for video visitation. We utilized a whopping $1.5 million in building the modern Technology Center, which is situated away from Dallas in Carrollton, Texas. Our operations, which are housed in the 10500 square-foot center, aim at exhibiting to the leaders of correctional facilities our technologies and other numerous services. Rick A Smith, our CEO of Securus, stated that our research showed that there were numerous opportunities for facilities to upgrade their current technology, which would allow them to achieve inmate satisfaction and cut down operation costs.
We have managed to gain tremendous success over the years since our inception in 1986 with an aim of offering inmate communication services to inmates, particularly through the telephone. Currently, we are in a position to offer video inmate phone calls services to allow families of inmates to keep in touch with their loved ones in incarceration centers. Download the free app from Google Play or get it on iTunes.
We serve an excess of 3,450 correction, public safety and law enforcement facilities with an inmate record exceeding 120,000 in North America. Our operations involve connecting and serving through the provision of incident management, emergency response, biometric analysis, information management, public information, inmate self-service, monitoring and communication services and products. In the recent past, we have boosted our list of professionals by acquiring John Bell as a senior sales executive. Mainly, this was in a bid to boost our continued growth in the development of products for correction and law enforcement facilities. The original information can be found from http://www.financial-news.co.uk/32705/2016/01/securus-expands-leadership-team-20160112100500/